This privacy policy sets out how The Bike Bible uses and protects any information that you give The Bike Bible when you use this website. The Bike Bible is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Bike Bible may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the list at the bottom of this page.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Fulfilling your orders and purchases.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

List of cookies we collect

Below is a  list of the cookies we collect and what information they store. The majority of cookies are from Third Parties, these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them. The more info column gives more information from these Third Party cookies.

Name of Cookie Expiry period Reason for use of cookie Description More Info
PHPSESSID End of session Your visit These cookies store temporary information to enable site functionality. They are automatically deleted when you close your browser.
wordpress_[hash] End of session Your visit WordPress uses this cookie to store your authentication details. Its use is limited to the admin console area, /wp-admin/ WordPress Privacy Policy
wordpress_logged_in_[hash] End of session Your visit After login, WordPress sets this cookie, which indicates when you’re logged in, and who you are, for most interface use. WordPress Privacy Policy
wp-settings-{time}-[UID] End of session Your visit WordPress also sets a few of these cookies. The number on the end is your individual user ID from the users’ database table. This is used to customize your view of admin interface, and possibly also the main site interface. WordPress Privacy Policy
wordpress_test_cookie End of session Your visit This cookie indicates whether you have cookie allowed or disallowed in your browser. WordPress Privacy Policy
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Varies Analytics – Google These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.  Google Privacy Policy
ktwllremember_checked guest_id Varies Social Media – Twitter These cookies are used to enable sharing of content via Twitter. Twitter Privacy Policy
viewed_cookie_policy Varies Accepting our cookie policy Used by the CookieLaw WordPress plugin to remember whether you have already accepted our cookie policy. CookieLaw Info
comment_author_xxxx Varies Adding a comment set when submitting comment WordPress Privacy Policy
comment_author_email_xxxx Varies Adding a comment set when submitting comment – used to recognise you when you submit a further comment.On some systems, if you have already submitted a comment that has been approved for publication, the moderation process will be speeded up next time you post a comment. WordPress Privacy Policy
 woocommerce_cart_hash  End of session  Shopping Cart Contains information about the cart as a whole and helps WooCommerce know when the cart data changes  WooCommerce Cookie Info
 woocommerce_items_in_cart  End of session  Shopping Cart Contains information about the cart as a whole and helps WooCommerce know when the cart data changes  WooCommerce Cookie Info
wp_woocommerce_session_  End of session  Shopping Cart Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.  WooCommerce Cookie Info